Privacy Policy

1. Who we are

M Square Designz, LLC is a creative studio that provides branding, website design, hosting, business plan support, and related digital services for small businesses and creative brands. This website is intended to showcase our work, explain our services, and provide a way for potential and current clients to get in touch.

2. Information we collect

We may collect the following types of information when you interact with our website or services:

2.1 Information you provide directly

• Inquiry forms and client intake: Name, email address, phone number, business name, project details, and any other information you choose to share.
• Client portal (HoneyBook or similar tools): Project information, invoices, contracts, and communication related to your project.
• Email communication: Any information you send us by email, contact form, or messaging platforms.

2.2 Information collected automatically

When you visit our website, basic technical information may be collected automatically, such as:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the site

This type of information is typically collected using cookies or similar tracking technologies for security, performance, and understanding how visitors use the site.

3. How we use your information

We may use the information we collect for purposes such as:

• Responding to your inquiries and messages
• Preparing proposals, estimates, and contracts
• Delivering design, website, hosting, and strategy services you’ve requested
• Managing project communication through our client portal and tools
• Improving our website, services, and client experience
• Sending important updates about active projects, policies, or services
• Complying with legal, tax, and business record keeping requirements

4. Cookies and tracking

Our website may use cookies or similar technologies to:

• Keep the site secure and functioning properly
• Understand which pages are being visited
• Improve content and user experience over time

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. If you disable cookies, some parts of the website may not function as intended.

5. Third-party services

We may use third-party tools and platforms to help us run our business and deliver services, such as:

• Client portals and booking tools (such as HoneyBook) for inquiries, contracts, invoices, and project management.
• Email service providers for sending project updates or important notices.
• Analytics tools to understand website traffic and performance.
• Payment processors for collecting payments for services.

These third-party services have their own privacy policies and may collect or process your data according to their terms. We aim to work only with reputable providers that handle data responsibly.

6. How we share your information

We do not sell your personal information. We may share your information only in limited situations, such as:

• With trusted service providers who help us operate our business and deliver services to you
• If required by law, legal process, or to respond to valid requests from public authorities
• To protect our rights, safety, or property, or the rights, safety, or property of others

7. Data retention

We keep your information only as long as needed to:

• Deliver services and support your projects
• Maintain accurate business and tax records
• Comply with legal and contractual obligations

When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Your rights and choices

Depending on where you live, you may have rights related to your personal information, such as:

• Requesting access to the information we hold about you
• Requesting corrections if information is inaccurate or incomplete
• Requesting deletion of certain information, subject to legal or contractual obligations
• Opting out of certain types of communication

To exercise any of these rights, you can contact us using the information in the “How to contact us” section below. We may need to verify your identity before fulfilling certain requests.

9. Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no website or online system can be guaranteed to be completely secure. Please use caution when sharing sensitive information online.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we update the policy, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

12. How to contact us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

M Square Designz, LLC
Email: hello@msquaredesignz.com
Website: msquaredesignz.com